Cancellation Policy:
We require a minimum of 24 hours notice to cancel an appointment. Failure to attend an appointment with less than 24 hours notice of cancellation or No Show will be charged 50% of the scheduled appointment fee. 100% of that amount will go to the therapist scheduled to perform the services to cover their wait and travel time.
Late Arrivals:
It is important that our agreed appointment time and duration is adhered to. We understand that sometimes, things happen, and you may arrive a little later or need to leave a bit earlier than planned. This is fine, but we cannot make up the missed time by overrunning or adding time to subsequent appointments.